A fuzzy nonlinear model for quality function deployment considering Kano’s concept
نویسندگان
چکیده
منابع مشابه
A fuzzy nonlinear model for quality function deployment considering Kano's concept
Quality function deployment (QFD) is a customer-driven approach for processing new product developments in order to maximize customer satisfaction. Each engineering design characteristic is maximized for product performance according to the level of customer satisfaction. To cope with the vague nature of product development processes, fuzzy approaches are used to represent the importance scores...
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Quality function deployment (QFD) is the product development process to maximize customer satisfaction. The engineering design characteristics related to product performance are specified for this purpose. For dealing with the fuzzy nature in the product design processes, fuzzy approaches are applied to represent the relationships between customer requirements (CRs) and engineering design requi...
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ژورنال
عنوان ژورنال: Mathematical and Computer Modelling
سال: 2008
ISSN: 0895-7177
DOI: 10.1016/j.mcm.2007.06.029